Adult Case Manager

Job Title

Full-Time Position

Farmville, Virginia

A bachelor's degree is required. QMHP-T required Experience working in the area of adult mental health is required.

The Adult Case Manager provides comprehensive case management services to individuals with mental illnesses and/or substance use disorders, with an emphasis on the SMI, SED, and ATR populations. Primary responsibilities include clinical assessments, individualized treatment and discharge planning, connection to community resources, supportive outreach, and ongoing follow-up to promote stability and continued participation in services. This position reports to the Senior Case Manager and Coordinator of Clinical Case Management Services and is supervised by the Coordinator of Clinical Case Management Services.

The position is FLSA-exempt, designated as HIPAA Level Two, and subject to applicable OSHA regulations.

At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards.

Our comprehensive benefits package for eligible employees includes:

• Approximately 90% employer-paid coverage for medical, dental, and vision insurance
• Access to the National Health Service Corps Federal Loan Forgiveness Program, with potential eligibility for college loan repayment
• Additional benefits that support the health, well-being, and professional development of our team members

We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels.

We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success.