Senior Laboratory Services Analyst

Shift Details

Shift: Monday to Friday, 4pm – midnight with a 30‑minute break. 15% shift allowance on top of salary.

Looking for a professional who wants to move into a leadership role and play a vital part in ensuring the quality and safety of water for the community? As the primary technical lead and supervisor for our Laboratory Services team, you will bridge the gap between laboratory analysts and management, oversee the receipt, processing and dispatch of all samples, maintain compliance with Water Quality Regulations, train others, optimise workflows, support professional development and manage operational efficiency.

• Lead and supervise the Laboratory Services team to ensure the smooth day‑to‑day operation of the department, while maintaining strict adherence to the quality system.
• Oversee data integrity by auditing entries into the Laboratory Information Management System (LIMS) to ensure accuracy within set time frames.
• Coordinate sub‑contracting and external logistics, managing the prompt dispatch of externally contracted analysis and supplies.
• Manage laboratory resources by monitoring stock levels of bottles and consumables, ensuring the team has necessary supplies to meet internal and external requirements.
• Facilitate communication between the laboratory and commercial team, resolving complex inquiries regarding sample log‑in, stock maintenance, bottle orders, record keeping and sub‑contracting.
• Optimise workflows by identifying bottlenecks in sample reception and implementing solutions to improve efficiency and method processes.
• Ensure health and safety within the team, maintaining high standards of laboratory housekeeping and ensuring all staff adhere to environmental and safety requirements.
• Provide operational cover and resource planning, including managing the weekend rota or shift requirements to ensure continuous laboratory services.

• 3+ years of relevant work experience, or a demonstrated track record of success in similar roles.
• Leadership & Mentoring:
  Ability to direct the work of others, provide constructive feedback, guide professional development and foster a collaborative team environment.
• Technical Proficiency:
  Advanced knowledge of LIMS, CSM, standard operating procedures and workflow.
• Problem‑Solving:
  Strong initiative to proactively identify and resolve operational issues.
• Experience working within a regulated environment, specifically in sample reception and service tasks.
• Proven experience in accurately recording data and maintaining good quality standards.
• Experience in coordinating workflows, managing consumables, or leading small technical teams to meet strict deadlines.

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

Up to £36,493 (including the 15% shift allowance).

We recognise that creativity comes from diversity and are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. We are dedicated to equal opportunities and fair treatment for all.