Part Time IT Technician

The Town of Farragut has a reputation for high standards, and this applies to our workforce as well as our vision for the community. We thrive on professionalism and integrity, and genuinely enjoy serving the community. The Town is seeking applicants for a part‑time IT Technician.

The starting rate of pay is $27.87 (min) – $35.71 (mid), non‑exempt hourly rate. The position will average 20 hours per week.

NOTE:
This position will start July 1, 2026 or later.

• Paid Time Off (Paid Holidays, Annual Leave and Sick Leave)
• Park and Recreation Discounts

Provides technical support and assistance with computer hardware, software, and network‑related issues. Ensures the Town’s information technology systems run smoothly and efficiently, and related work as apparent or assigned. Work is performed under the general direction of the IT Director.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

• Assists with all aspects of the implementation, installation and operation of information and functional systems.
• Collaborate with the IT Manager to maintain effective communication and strong working relationships between the IT department, other departments, and external IT vendors.
• Owns the ticketing system and provides technical service assistance to on‑site employees.
• Assists the IT Manager in the implementation of IT policies and procedures through planning, support, documentation, and analysis.
• Responsible for operating and maintaining the audio‑visual system during town meetings and events after normal business hours.
• Trains or coordinates the training of staff in use of computers and network‑based software products.
• Responsible for onboarding and off‑boarding staff including the deployment of equipment, software, and access.
• Research and recommends the purchase of information technology equipment and software for user departments.
• Maintains inventory of equipment and software.
• Supports the IT Manager with vendor and third‑party installation, support, and upgrades on‑site.
• Complies with the privacy and security standards as outlined in the HIPAA compliance policies and procedures.
• Oversee all phases of assigned projects from conception to completion.
• Related work as apparent or assigned.

Knowledge of PC and Server hardware, software applications, design, and networks. Knowledge of CCTV security and devices, Basic knowledge of hardware components and how they relate to Local Area Networks (LANs) and Wide Area Networks (WANs). Knowledge and working experience with various government technology systems/infrastructure. Demonstrates proficiency in organizational operations management and change management processes. Demonstrates proficiency in enterprise application support.

Ability to demonstrate strong business analysis skills. Demonstrates good stewardship of resources, possess good judgment, initiative, and always maintains a professional demeanor. Ability to direct, and work as part of a diverse team and build collaborative relationships across teams. Demonstrates self‑motivation and ability to work independently. Knowledge of and compliance with Town confidentiality requirements and municipal government security related needs.

Ability to consistently demonstrate sound ethics and judgment. Ability to communicate effectively (orally, graphically, and in writing) with citizens, contractors, vendors, and Town staff to facilitate the successful completion of representative duties and projects. Ability to effectively communicate with end users to determine actual needs; ability to evaluate whether proposed solutions will meet those needs.

Associate degree in information technology, or equivalent combination of education, experience, and training and two to three (2‑3) years of experience performing troubleshooting Windows Server,…