Student Financial Services & Records Assistant

Closing Date:

07/11/2026

Administrative Operations and Support

No

Regular

Day Shift (United States of America)

No

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work‑life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via Disability Accommodations | OEOC | University of Arkansas (uark.edu) :
Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

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Graduate Fellowships & Student Support

The Student Financial Services & Records Assistant supports the Office of Graduate Fellowships and Program Support by processing graduate student travel grant applications in Info Ready and coordinating logistics for the Doctoral Fellowship Reception and other unit events and meetings. This role also maintains graduate and international student records and supports registration‑related processes in Workday Student. The position processes and tracks records and registration actions, maintains documentation and tracking logs, serves as the first point of contact for walk‑in students and visitors, and communicates with students and campus partners to respond to routine inquiries, resolve issues, and elevate complex matters as needed to support timely completion of requests.

The role maintains the confidentiality of student information, supports data integrity through routine review and follow‑up, and contributes to continuous improvement by documenting procedures and assisting with testing and validation when system updates affect records, registration, or related workflows. Regular, reliable, and non‑disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

• The formal education equivalent of a high school diploma
• At least two years of experience in a specialized or related area applicable to the work performed

• Bachelor’s degree from an accredited institution of higher education

• Knowledge and proficiency with Microsoft Office (Outlook, Word, Excel, Access, and PowerPoint)
• Knowledge of student records and registration processes in a higher education environment, including the importance of accurate record‑keeping and documentation
• Knowledge of and commitment to confidentiality standards for student information (e.g., FERPA principles) and the appropriate handling of sensitive…