Account Manager

Fayetteville, United States | Posted on 02/05/2026

G&G is shaking upthe insurance world with exceptional representatives who wowclients at every turn through technology and best-in-class service. We are on a mission to save auto and homeowners timeand money while finding and servicing the best insurance fortheir needs. Voted as the ‘Best Agency to Work For’ yearafter year by the Insurance Journal, G&G not only seeksto bring an exceptional experience to our clients but to our employees as well.

We’re just getting started with what wewill accomplish! We’re looking for people who are just aspassionate about helping make consumers’ financial liveseasier as we are.

We are looking foropen-minded, highly motivated, and infectiously positive people tohelp us build an awesome new company for the insuranceworld.

Your day will consistof providing exceptional experiences by guiding clients through their renewal and shopping for other options within

G&G’s network of carriers. Additionally, you will servicecustomer’s requests as they relate to helping with policy changes and answering policy-related questions. As our customer’s lives change, so should their insurance.

Through the course of everyday customer interactions,you will identify and offer cross-sell and upsellopportunities. To be successful in this role, youshould have the gift of gab and be able to earn our clients’trust.

Ultimately, you willhelp build and maintain our reputation as a company thatoffers top-notch client experiences throughout the insurance process.

We are an open,diverse, and collaborative team working across multiplelocations.

• Advise clients aboutthe impact that policy changes or additionscan have to theirpolicy
• Guide clients through their options during their renewal and assistthem with changing insurance companies within
  
  G&G
• Work with currentclients that have additional insurance needs, such aspurchasing a home, boat, motorcycle, RV, life insurance,etc
• Save clients whomay be looking to change insurance agencies
• Identify and recommend cross-selling and upsellingopportunities
• Make daily outbound calls to complete customer service requests
• Field inbound calls/text/emails/faxes regarding customer service requests.
• Educate our clientson the details of their policies
• Leverage technology to meet our clients’ evolving needs
• Work throughcustomer service requests with quality andspeed
• Build rapport toensure that all clients are receiving the reputable G&Gexceptional experience
• Work effectively ina collaborative team environment
• Solve complexproblems with multiple parties involved

You’d be a great fit ifyou are…

• Able to adhere to repetitive processes while solving unique problems
• A fast learner whois meticulous, diligent, and proud of yourwork
• Adaptable,positively embrace change, and have a growth mindset
• Empathetic towardseach client’s unique needs
• Open to two-wayfeedback and coaching, your success is our success!
• Interested inworking in a fast-growing start-up environment
• Curious and willingto challenge the status quo
• Highly motivated,have an entrepreneurial spirit, and a strong work ethic

• Excellent communication skills: written, verbal, and listening
• Insuranceexperience is not required, we will reimburselicensing fees (license required before start date) and provide extensive training so you become an insurance expert!
• High School Degreeor equivalent
• 3-5 years of relevant work experience
• Ability to multitask, strong computer, analytical,decision-making, time management, and organizational skills
• Competitive base salary of $43,000 per year + bonusopportunity
• 15 days PTO +8
  
  Company Holidays + Your birthday
• G&G providesrich benefits packages including health, dental,vision, and other supplemental health insurance options
• Retirement savingsmatching
• Company-sponsoredteam outings
• $15/mogym/health/wellness stipend that increases with tenure
• 5 Star office perksincluding beverages and snacks
• A positivenon-corporate atmosphere where diversity isvalued
• Opportunity to winan all-inclusive trip to Mexico eachquarter
• Dynamic career growth and professional development opportunities within agrowing company

G&G Insurance is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.