Account Manager

Fayetteville, United States | Posted on 02/05/2026

G&G is shaking upthe insurance world with exceptional representatives who wow clients at every turn through technology and best-in-class service. We are on a mission to save auto and homeowners timeand money while finding and servicing the best insurance fortheir needs. Voted as the ‘Best Agency to Work For’ yearafter year by the Insurance Journal, G&G not only seeksto bring an exceptional experience to our clients but to our employees as well.

We’re just getting started with what wewill accomplish! We’re looking for people who are just as passionate about helping make consumers’ financial lives easier as we are.

We are looking foropen-minded, highly motivated, and infectiously positive people tohelp us build an awesome new company for the insurance world.

Your day will consistof providing exceptional experiences by guiding clients through their renewal and shopping for other options within

G&G’s network of carriers. Additionally, you will service customer’s requests as they relate to helping with policychanges and answering policy-related questions. As our customer’s lives change, so should their insurance.

Through the course of everyday customer interactions,you will identify and offer cross-sell and upsellopportunities. To be successful in this role, youshould have the gift of gab and be able to earn our clients’trust.

Ultimately, you willhelp build and maintain our reputation as a company that offers top-notch client experiences throughout the insurance process.

We are an open,diverse, and collaborative team working across multiple locations.

• Advise clients aboutthe impact that policy changes or addition scan have to their policy
• Guide clients through their options during their renewal and assist them with changing insurance companies within
  
  G&G
• Work with current clients that have additional insurance needs, such as purchasing a home, boat, motorcycle, RV, life insurance,etc
• Save clients whomay be looking to change insurance agencies
• Identify andrecommend cross-selling and upsellingopportunities
• Make daily outbound calls to complete customer service requests
• Field inbound calls/text/emails/faxes regarding customer service requests.
• Educate our clientson the details of their policies
• Leverage technology to meet our clients’ evolving needs
• Work through customer service requests with quality andspeed
• Build rapport toensure that all clients are receiving the reputable G&Gexceptional experience
• Work effectively ina collaborative team environment
• Solve complex problems with multiple parties involved

You’d be a great fit ifyou are…

• Able to adhere to repetitive processes while solving unique problems
• A fast learner whois meticulous, diligent, and proud of yourwork
• Adaptable,positively embrace change, and have a growth mindset
• Empathetic towards each client’s unique needs
• Open to two-way feedback and coaching, your success is our success!
• Interested inworking in a fast-growing start-up environment
• Curious and willingto challenge the status quo
• Highly motivated,have an entrepreneurial spirit, and a strong work ethic

• Excellent communication skills: written, verbal, and listening
• Insurance experience is not required, we will reimburse licensing fees (license required before start date) and provide extensive training so you become an insurance expert!
• High School Degreeor equivalent
• 3-5 years of relevant work experience
• Ability tomultitask, strong computer, analytical,decision-making, time management, and organizational skills
• Competitive base salary of $43,000 per year + bonus opportunity
• 15 days PTO +8
  
  Company Holidays + Your birthday
• G&G provides rich benefits packages including health, dental,vision, and other supplemental health insurance options
• Retirement savings matching
• Company-sponsored team outings
• $15/mogym/health/wellness stipend that increases with tenure
• 5 Star office perks including beverages and snacks
• A positive non-corporate atmosphere where diversity isvalued
• Opportunity to winan all-inclusive trip to Mexico each quarter
• Dynamic career growth and professional development opportunities within agrowing company

G&G Insurance is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.