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Parking Lot Supervisor - Fayetteville, AR

Job in Fayetteville, Washington County, Arkansas, 72702, USA
Listing for: Parking Management Company
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Parking Lot Supervisor - Fayetteville, AR

Fayetteville, AR, USA

Job Description

Posted Friday, February 13, 2026 at 6:00 AM

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

Position

Summary

The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

Primary Objective

To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.

Key Responsibilities
  • Issue tickets, handle payments accurately, and track money and paperwork responsibly.
  • Complete shift logs, track tickets and revenue, and document parking activity.
  • Label keys, record vehicle details, and maintain organized records of parked cars.
  • Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
  • Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
  • Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
  • Use radios appropriately, stay in contact with the team, and support a positive work environment.
  • Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
  • Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.
Knowledge, Skills, and Abilities / Qualifications
  • High school diploma or GED required. Previous customer service experience preferred.
  • Positive, helpful attitude essential.
  • Ability to perform all essential duties effectively.
  • A valid driver’s license and reliable transportation.
Licenses & Background Requirements
  • Valid driver’s license and reliable transportation required.
  • Clean motor vehicle record with no more than three moving violations within the past three years.
  • Successful completion of a background check required and must be maintained throughout employment.
Physical Demands & Work Environment

Must be able to stand, walk, and lift up to 50 pounds for extended periods. Comfortable working indoors and outdoors in various weather conditions. Schedule flexibility is essential, as shifts may include nights, weekends, and holidays.

Customer Service & Communication

Demonstrates excellent communication skills through active listening, clear articulation, and a courteous, professional demeanor. Skilled in managing guest interactions with patience, empathy, and close attention to detail. Works collaboratively with team members, supervisors, and clients to ensure a seamless and positive service experience.

Technology Use

Team members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.

Additional Compensation and Benefits
  • Health Benefits – Medical, vision and dental insurance
  • Supplemental Insurance – Life insurance and critical illness
  • Bonus opportunities
  • Internal leadership development program
  • Paid time off
  • Paid training
  • Tuition assistance through Belleview University
  • Nationwide discounts through Perks at Work
  • Military friendly employer
Overtime

All non-exempt positions will receive overtime pay (when applicable).

Employee at Will

Employment with PMC is…

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