Parking Lot Supervisor - Fayetteville, AR
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep
Parking Lot Supervisor - Fayetteville, AR
Fayetteville, AR, USA
Job DescriptionPosted Friday, February 13, 2026 at 6:00 AM
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.
PositionSummary
The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.
Primary ObjectiveTo deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.
Key Responsibilities- Issue tickets, handle payments accurately, and track money and paperwork responsibly.
- Complete shift logs, track tickets and revenue, and document parking activity.
- Label keys, record vehicle details, and maintain organized records of parked cars.
- Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
- Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
- Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
- Use radios appropriately, stay in contact with the team, and support a positive work environment.
- Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
- Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.
- High school diploma or GED required. Previous customer service experience preferred.
- Positive, helpful attitude essential.
- Ability to perform all essential duties effectively.
- A valid driver’s license and reliable transportation.
- Valid driver’s license and reliable transportation required.
- Clean motor vehicle record with no more than three moving violations within the past three years.
- Successful completion of a background check required and must be maintained throughout employment.
Must be able to stand, walk, and lift up to 50 pounds for extended periods. Comfortable working indoors and outdoors in various weather conditions. Schedule flexibility is essential, as shifts may include nights, weekends, and holidays.
Customer Service & CommunicationDemonstrates excellent communication skills through active listening, clear articulation, and a courteous, professional demeanor. Skilled in managing guest interactions with patience, empathy, and close attention to detail. Works collaboratively with team members, supervisors, and clients to ensure a seamless and positive service experience.
Technology UseTeam members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable.
Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.
Additional Compensation and Benefits- Health Benefits – Medical, vision and dental insurance
- Supplemental Insurance – Life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Paid time off
- Paid training
- Tuition assistance through Belleview University
- Nationwide discounts through Perks at Work
- Military friendly employer
All non-exempt positions will receive overtime pay (when applicable).
Employee at WillEmployment with PMC is…
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