Parking Services Partner
Listed on 2026-07-21
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Parking Services Partner
The Parking Services Partner is a critical member of the University's Campus Services Team ensuring the safe and smooth flow of vehicles and our campus community; while responding to real-time opportunities to support campus access, safety, and parking operations. As a frontline university representative, this position will have opportunities to interact with students, staff, and visitors across campus, providing exceptional customer service, communicating parking and transit options, and resolving parking concerns and infractions across campus.
The role also involves providing guidance to students, employees, and visitors; collaborating with other parking personnel; and reporting safety or maintenance issues. This position may require work outside of normal business hours. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Minimum Qualifications:
- The formal education equivalent of a high school diploma
- Valid Driver's License
Preferred Qualifications:
- Associate's degree or advanced specialized or technical training
- Experience in customer service, security, campus operations, or parking services
Knowledge, Skills & Abilities:
- Knowledge of campus parking rules and regulations
- Knowledge of handheld computers and radio procedures
- Knowledge of basic rules of conflict resolution
- Knowledge of parking and building locations and parking enforcement procedures
- Ability to oversee the activities
- Ability to provide parking assistance for the campus and proper enforcement
- Ability to communicate effectively both orally and in writing
Additional Information:
PSP hours:
Day shift: 6:30a to 2:30p, M-F
Evening shift: 2p to 10p., M-F
Summer shifts:
Day: 6:30a to 2:30p, M-F
Evening: 10a-6p, M-F
Work special events such as: concerts, men's and women's basketball games, football games, commencement, baseball games, etc.
This post is for current and anticipated future openings.
Salary Information:
$40,000
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Recruitment Contact Information:
Caitlin Hughes, Strategic Talent Acquisition Specialist, cmmitche
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing.
A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Benefits EligibleYes
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