Part-Time Parking Services Partner

Summary of Job Duties

The Part‑Time Parking Services Partner is a critical member of the University’s Campus Services Team ensuring the safe and smooth flow of vehicles and the campus community. The position is a frontline university representative, interacting with students, staff, and visitors to provide exceptional customer service, communicate parking and transit options, and resolve parking concerns and infractions. It involves guiding users, collaborating with parking personnel, reporting safety or maintenance issues, and may require work outside of normal business hours.

• Respond to real‑time opportunities to support campus access, safety, and parking operations.
• Interact with students, staff, and visitors across campus.
• Provide customer service and communicate parking and transit options.
• Resolve parking concerns and infractions.
• Guide students, employees, and visitors in parking procedures.
• Collaborate with other parking personnel.
• Report safety or maintenance issues.
• Maintain regular, reliable attendance and a collegial work environment.

• Minimum: high school diploma or equivalent; valid driver’s license.
• Preferred: associate’s degree or advanced specialized or technical training; experience in customer service, security, campus operations, or parking services.

• Knowledge of campus parking rules and regulations.
• Knowledge of handheld computers and radio procedures.
• Knowledge of basic conflict resolution rules.
• Knowledge of parking and building locations and parking enforcement procedures.
• Ability to oversee activities and provide parking assistance.
• Ability to communicate effectively orally and in writing.

• PSP hours:
  Day shift 6:30 a.m.–2:30 p.m. (Mon‑Fri);
  Evening shift 2 p.m.–10 p.m. (Mon‑Fri).
• Summer shifts:
  Day 6:30 a.m.–2:30 p.m. (Mon‑Fri);
  Evening 10 a.m.–6 p.m. (Mon‑Fri).
• Work special events such as concerts, basketball games, football games, commencement, baseball games.
• Graduate students are subject to background checks.
• Salary: $15.00 per hour.

Cover Letter/Letter of Application;
List of three Professional References (name, email, business title);
Resume.

License or Certificate;
Proof of Veteran Status.

Caitlin Hughes, Strategic Talent Acquisition Specialist, cmmitche.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

The University of Arkansas is an equal opportunity institution and does not discriminate on the basis of age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, pregnancy, or other protected categories. Questions or concerns about the application of Title IX may be directed to the university’s Title IX Coordinator.