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Senior Member Services Specialist - Elevate Member Experience

Job in Fayetteville, Washington County, Arkansas, 72702, USA
Listing for: State Employees' Credit Union
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 55000 USD Yearly USD 42000.00 55000.00 YEAR
Job Description & How to Apply Below

State Employees' Credit Union is seeking a MSS Senior Member Services Representative to deliver exceptional member service, assist with accounts and digital channels, and train colleagues. This role requires strong problem solving, communication, and time-management skills to meet performance goals.

The position emphasizes adherence to policies, data-driven decision making with CXOne, and collaboration with other departments to fulfill member requests and support the organization’s mission of

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Position Requirements
10+ Years work experience
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