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Airline Programs Lead: Customer Value & Delivery

Job in Fayetteville, Washington County, Arkansas, 72702, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-17
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Socket.dev is seeking a Customer Program Manager to own performance and profitability for assigned commercial airline programs within an FAA Part 145 MRO context. You will drive customer communication, manage the repair lifecycle, and coordinate cross-functional teams to meet turnaround times, quality, and margin targets.

The role requires strong business acumen, sound judgment, and the ability to balance customer needs with company objectives.

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