Mortgage Loan Officer

The Mortgage Loan Officer is responsible for soliciting, negotiating, underwriting and coordinating the closing of routine secondary market residential loans in compliance with Lending Agencies and the Bank’s lending policies and procedures. The position uses professional, judgment to originate mortgage loans, as well as to promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.

The position requires working with Bank and customer confidential information on a daily basis. The position also assists in attaining established Bank, region, and branch goals through active participation in sales management and officer call programs. The position requires regularly driving a motorized vehicle to various Bank locations and other job related functions.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position:

• While working with confidential Bank and customer information, engages in business development activities and solicitation of new business. To that end, actively participate in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• While working with confidential Bank and customer information, interviews prospective applicants and requests specified information related to loan or credit applications. To that end, correspond with or re-interview applicants to resolve questions regarding application information.
• While working with confidential Bank and customer information, performs prequalification assessment and analysis of financial condition and risk of financing requests within the framework of Bank credit culture and current economic and industry trends.
• While working with confidential Bank and customer information, coordinate processing of approved loans. To that end, ensures that loans are processed according to relevant agreements and customer needs, and that loans conform to Lending Agency, Investor, and Bank lending policies; obtain sufficient information and/or documentation from customers; solve problems relative to processing, closing, and selling of mortgage loans within his or her pipeline.
• Complete mortgage applications for submission to the loan processing and underwriting departments.
• Evaluate loan requests, analyze financial data, and determines qualification of collateral and customer credit history. Assist the customer in choosing a loan program that best fits their needs.
• Structures loan to comply with acceptable lending practices, Federal regulations, and investor guidelines.
• Develop detailed marketing/business plan including names of potential and existing loan customers, realtors, builders, developers, etc; and the frequency of contact.
• Answers customer calls and walk- in customers to discuss various loan products and qualification information.
• Reinforce the application of superior customer service through his or her personal example along with appropriate follow-through with involved customers and employees.
• Develop and maintain knowledge of financial industry, economy, market conditions, rates, vendors and competition.
• Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank’s image and develop additional business.
• Cross-sell the Bank’s other products and services, referring customers to appropriate staff as indicated.
• While working with confidential Bank and customer information, assist in meeting annual loan origination goals assigned by Senior Management
• Works with Bank and customer confidential information while performing the essential duties enumerated above.
• Routinely drives a motorized vehicle to various Bank locations and other job related functions.
• Able to work in a constant state of alertness and in a safe manner.

This job description and the enumerated Essential Duties are intended to provide general guidelines for job expectations and the employee’s ability to perform…