POLICE Support Specialist; Shift
Job in
Fayetteville, Washington County, Arkansas, 72702, USA
Listing for:
City of Fayetteville
Full Time
position
Listed on 2026-02-28
Job specializations:
-
Government
Government Administration
-
Administrative/Clerical
Clerical, Government Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Position: POLICE SUPPORT SPECIALIST (Shift: 7PM-3AM) 2026-02998
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
Essential
Job Duties Safety/Security Sensitive Designation:
This is a safety/security sensitive position for purposes of the Arkansas Medical Marijuana Amendment.
Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.Effectively interview citizens (some are very upset), both in person and over the phone, to determine if a crime was committed. Document crimes against persons and/or property. Take photographs of evidence and collect evidence. Submit evidence as required.Process case reports received from officers so that information provided complies with state and FBI guidelines. Some reports require transcription utilizing the dictation software (Scribe). When transcribed, a grammatically correct case report must be created in the records management system. Follow up with officers when information is missing or if narrative needs clarification.Maintain an up-to-date and comprehensive understanding of the Arkansas Criminal and Traffic statutes, including determining felony vs misdemeanor charges, as well as the City of Fayetteville Code of Ordinances that are enforced by the police department.Have thorough understanding of the law enforcement process and be able to convey this information effectively to citizens including bonds, fines, court procedures, Arkansas Freedom of Information Act, privacy laws, redaction of documents for public release, etc.Perform duties accurately and be detail‑oriented to avoid violating a citizen’s civil liberties.Input accurate, complete and timely data entry of accidents, arrests, tickets and warrants both in the police records management system and Fayetteville District Court software. Verify any data uploaded to the software for accuracy.Input accurate, complete and timely data entry of parking summonses. Cancel parking summonses and communicate changes with Parking Enforcement and Fayetteville District Court to ensure up to date parking enforcement data.Work closely with the District Court and Prosecutor’s office; notifying officers when they are needed for trial and keep them up-to-date when trials are settled and/or postponed.Reply to informational requests from other agencies, ambulance services, insurance companies, etc. Fulfill Freedom of Information Act requests for the department, including requests for case reports, accidents, background checks, body camera and motor vehicle recordings, and audio recordings, and ensure redaction of entries that are exempt from the requests. Coordinate internally with Police Department divisions and externally with Fayetteville City Prosecutor’s Office, City Attorney’s Office, and Washington County Prosecutor’s Office for releasing guidance.Ability to implement learned de‑escalation tactics, mental health in‑crisis recognition, active shooter awareness, and racial diversity inclusion.Maintain jacket files and warrant files, complete individual daily activity reports, perform quality assurance for reports and other data entry as needed.Maintain compliance with crime related data entry standards as set forth by the FBI’s National Incident Based Reporting System (NIBRS).Accept warrants from District Court. Enter data into police system. Maintain paper files. Confirm warrants for police officers and delete from system when served. Set court date in court software for arraignments when served.Review criminal history and enter and recover stolen property, missing persons, vehicles, and enter and delete misdemeanor warrants through the Arkansas Crime Information Center.Assist with front desk duties as needed including the receipt of monies for accident report fees, taxi, limousine, and pawn broker fees, preparing the daily deposit,…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
