Cloud & DevOps Engineer
Listed on 2026-06-18
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IT/Tech
Cloud Computing: Infrastructure & Operations, SRE/Site Reliability, AWS
About the Role
First Orion is seeking a highly skilled Cloud & Dev Ops Engineer to support our fast‑growing, Branded Calling platform within the Infrastructure Technology and Cloud Services & Automation teams.
This role requires building, automating, and maintaining cloud‑native infrastructure at scale, partnering closely with product teams, developers, and leadership to ensure the platform remains secure, reliable, cost‑effective, and continuously improving.
What You’ll Be Doing- Design, build, and maintain automated infrastructure as code using Terraform and AWS
- Support cloud‑based infrastructure by troubleshooting and solving complex issues across multi‑tenant, multi‑account environments
- Create and maintain CI/CD pipelines using tools such as Code Pipeline, Code Build, and Code Deploy
- Execute software releases and deployments across environments
- Maintain development and testing infrastructure, including installation of systems, patches, backups, upgrades, and security
- Work with developers and participate in the development lifecycle to ensure smooth delivery and operational readiness
- Implement monitoring, observability, and operational guides for production support
- Ensure internal teams supporting the Branded Calling platform follow best practices in architecture, security, and cost optimization
- Continuously iterate and improve systems, tooling, and automation
- Participate in an on‑call rotation for system support
- Architect, configure, maintain, and monitor cloud infrastructure, including containerized workloads (Docker, ECS)
- Configure infrastructure to comply with security standards such as PCI‑DSS, ISO 27001/27002
- Collaborate with internal teams to identify, recommend, and implement cost‑effective technology solutions that support the platform
- Use AI‑assisted engineering tools to improve delivery speed and quality while maintaining secure coding and data‑handling practices
- 5–7+ years supporting production infrastructure in cloud or data center environments
- Experience with at least one virtual hosting environment (AWS strongly preferred)
- Hands‑on experience with containerization technologies:
Docker, ECS - Strong scripting skills in Python and Bash
- Experience with IaC tools such as Terraform and automation tools like Atlantis
- Experience administering Linux systems
- Familiarity with CI/CD tools (Code Pipeline, Code Build, Code Deploy)
- Strong foundation in networking, Linux, storage, and databases
- Experience configuring infrastructure to meet security and compliance standards
- Experience with Git version control
- Excellent troubleshooting skills and ability to diagnose complex cloud issues
- Strong interpersonal and communication skills; ability to work in Agile, multi‑disciplinary teams
- Ability to manage software releases and deployments
- Bonus points:
previous telecom industry experience - Previous software development experience
- Technical writing skills
- Knowledge of big data platforms (Databricks, Spark)
- SQL knowledge
- Experience with Grafana or other observability tools
- Experience with Service Now
- Experience with AWS services such as RDS, S3, Cloud Watch, VPC
- Experience with distributed systems or large‑scale data processing
- Open PTO and company paid holidays
- Flex Fridays and flexible work arrangements
- State‑of‑the‑art fitness center to support wellness
- Generous health, dental, and vision coverage
- Retirement plans
- Learning and development programs
- Career path frameworks
- Tuition reimbursement
- Company options and bonus potential
First Orion is an affirmative action and equal opportunity employer. This position is not eligible for employment‑based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I‑9 compliance. First Orion is interested in every qualified candidate who is eligible to work in the United States. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.
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