Web Manager

Summary of Job Duties

The Web Experience Manager serves as the primary webmaster and digital experience lead for the Graduate School and International Education (GSIE), overseeing the unit’s primary website and all associated sub sites. This position works collaboratively with multiple constituencies across GSIE to design, develop, implement, support, and manage web delivered content that is accurate, accessible, user centered, and aligned with institutional standards.

The Web Experience Manager is responsible for evaluating, prioritizing, and managing web and digital content needs and feature requests from diverse stakeholders. In this role, the incumbent provides strategic guidance and recommendations on web best practices, user experience, accessibility, analytics, and emerging digital trends, and supports constituencies in maximizing the effectiveness of their web presence. The position develops new content areas and site features as needed and ensures ongoing quality, compliance, and usability across GSIE web properties.

This role requires regular collaboration with content owners, technical partners, and campus stakeholders, as well as the ability to balance hands on technical work with consultative and advisory responsibilities. Regular, reliable, and non‑disruptive attendance is an essential function of this position, as is the ability to build and maintain collegial, harmonious working relationships.

Minimum Qualifications:

• Bachelor’s degree in computer or information technologies or equivalent combination of education and experience
• At least two years of experience developing websites
• Experience working in the following technologies: HTML5, CSS3, jQuery, Java Script
• Web Design experience
• Experience identifying hardware/software interface problems
• Experience with interactive debugging and testing and analyzing failures
• Familiarity with current web technologies such as HTML5, XHTML, JavaScript and CSS
• Strong written and verbal communication skills

Preferred Qualifications:

• Fluency with WCAG 2.x AA
• User Experience Certification
• Experience with Slate and Slate Deliver
• Experience with SharePoint and Microsoft Power Platform (Power Automate, Power Apps)
• Two or more years of experience as a web manager
• Knowledge of search engine optimization and content strategy
• Knowledge of emerging web trends such as GEO
• Experience with Google Analytics, Microsoft Clarity and cross‑platform analytical reporting

• Knowledge of current web design trends
• Knowledge of client/server, database, and web‑based technologies
• Knowledge of web and data security

Salary Information: $53,900

Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status

Recruitment Contact Information: Miriam Burns, miriamb, Human Resources Business Partner GSIE

Special Instructions to Applicants: Note to candidates: A live completion of a project will be conducted upon interview.

Criminal Background Check, Sex Offender Registry

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

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