IT Infrastructure Engineer

Our Foundation

Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well‑being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we serve our unique communities across the State of Arkansas.

As an IT Infrastructure Engineer, you will help keep our banking systems reliable, secure, and available for employees and customers. This role exists to design, maintain, and improve core infrastructure services while supporting operational continuity.

• Installation and support for infrastructure supported OS, software, and firmware on end user, server, hypervisor, and cloud platforms.
• Device management (imaging, patch management, lifecycle).Administration and support for network, server, and desktop environments.
• Administer Virtual, SAN and Cloud environments.
• Provide day-to-day configuration, operations, and maintenance of enterprise systems.
• Develop and maintain system documentation, including Standard Operating Procedures used to manage product baselines.

• Understanding of TCP/IP, VLANs, Subnetting, Routing, SAN/NAS storage, and hybrid networking topologies (Cloud Interconnect/VPNs).
• Familiar with device configuration and troubleshooting, including using command lines, powershell, bash, packet captures, and similar tools for troubleshooting.
• Hands‑on experience building, provisioning, and maintaining IaaS environments on Google.
• Cloud Platform (Compute Engine, VPC, Cloud Storage, IAM), AWS, or Azure.
• Familiar with DNS and DHCP configuration and troubleshooting.
• Basic familiarity with at least one interpreted programming language (such as PERL, VBS, PHP).
• Five years to eight years of similar or related experience, including preparatory experience; or equivalent combination of education and experience.
• College degree or minimum of 4 years equivalence in progressively responsible industry experience.
• Cisco router, switches, server administration, cloud administration or firewall courses or equivalent training or experience.
• Preferred licenses, certifications or registrations: VMWare-DCV, Google Cloud Associate Cloud Engineer, Google Cloud Professional Architect.

Monday through Friday from 8 am to 5 pm with occasional off hours and responsiveness required.

This job is open for Arkansas residents only.

• Medical
• Dental
• Vision coverage
• 401(k)
• Life Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) options
• Competitive Salary
• Paid Time Off (PTO)