Account Manager

Davis & Garratt Insurance is an independent agency located in Fayetteville, Arkansas, specializing in providing tailored insurance solutions for individuals, families, and businesses of all sizes. With over 55 years of combined experience, our knowledgeable and dedicated team ensures that clients receive the most suitable coverage options for their unique needs. Representing over 30 reputable insurance companies, we are committed to delivering personalized policies that align with both specific requirements and budgets.

Our focus is on building lasting relationships, founded on trust and excellent service.

This is a full-time on-site role in Fayetteville, AR for an Account Manager. The Account Manager will be responsible for maintaining client relationships, managing insurance accounts, and providing exceptional customer service. Core responsibilities include assisting clients with policy questions, processing renewals, obtaining quotes, resolving claims, and ensuring timely communication with insurers and clients. This role involves collaborating with internal teams to address client needs and maintaining accurate client records to provide a seamless experience.

• Strong customer service and relationship management skills, ensuring excellent client experiences
• Familiarity with insurance policies, solutions, and account management practices
• Attention to detail, organizational ability, and capability to manage multiple accounts effectively
• Proficient in communication, both written and verbal, with strong interpersonal skills
• Proficiency in using insurance management software and standard office applications
• Ability to work collaboratively with team members and take initiative to solve client issues
• Insurance licensing or willingness to obtain relevant state insurance licenses
• Previous experience in the insurance industry or account management is preferred