Quality Control Lab Manager

As the Quality Control Lab Manager working onsite at our Cleveland, OH Plant, you will be responsible for leading daily laboratory operations that support quality control, manufacturing, and continuous improvement objectives. You will manage a team of laboratory technicians responsible for product testing, sample validation, problem resolution, and compliance with site quality requirements. Reporting directly to the Quality Control Manager, you will serve as a hands‑on leader, coach, and strategic partner focused on safety, quality, delivery, and employee development.

PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.

• Complete daily allocation of laboratory resources and prioritize testing activities to support production and customer requirements.
• Lead and develop a team of laboratory technicians through coaching, training, performance management, and regular feedback.
• Promote accountability, engagement, and a culture of continuous improvement within the laboratory.
• Partner with Production, Engineering, Supply Chain, and Quality teams to support plant goals and customer needs.
• Facilitate root cause analysis (RCA) activities and lead corrective and preventive actions for quality‑related issues.
• Identify, scope, and implement process improvement opportunities to enhance laboratory efficiency, accuracy, and throughput.
• Collaborate with other Quality and Operations leaders to align priorities and improve performance.
• Lead daily shift and laboratory meetings to communicate priorities, safety topics, performance metrics, and improvement plans.
• Ensure laboratory equipment, consumables, and resources are available and maintained to support operational requirements.
• Support compliance with plant Quality Management System (QMS) requirements, customer specifications, and regulatory standards.
• Maintain laboratory documentation, records, and data integrity following established procedures.
• Develop and maintain personal and team development plans that support organizational succession and talent growth.
• Contribute to site strategic projects, departmental goals, and annual business plans.
• Promote and enforce a safety culture and ensure compliance with all environmental, health, and safety requirements.

• Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, Materials Science, or a related technical discipline.
• 3+ years of laboratory experience in a manufacturing, quality, or industrial environment.
• 3+ years of previous people leadership or management experience required.
• Demonstrated ability to lead teams, manage priorities, and improve performance improvements.
• Experience conducting root cause analysis and implementing corrective actions.
• Strong communication, coaching, and collaboration skills.
• Working knowledge of Quality Management Systems, including ISO 9001 and IATF 16949 preferred.
• Proficiency with laboratory data systems, Microsoft Office applications, and quality reporting tools.

• Experience with statistical process control (SPC) and data analysis.
• Experience in a manufacturing quality laboratory.
• Lean Six Sigma, or continuous improvement experience.
• Knowledge of automotive, industrial, or specialty materials quality requirements.

The pay range for this position is $90,000 to $100,000 annually.

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