Merchandising Supervisor - Floral - Fayetteville, AR

Job Summary

Company:
Falcon Farms Inc.

Direct Report to:
District Manager

Duties include managing 5-9 merchandisers within a specific territory effectively and efficiently delivering our products (around 20 up to 30 locations). Training, developing and evaluating merchandisers ensures each one maintains our "Picture of Success" in every serviced retail location. The Merchandising Supervisor is a hands‑on mentor, passionate about selling flowers and providing customer service to Falcon’s customers. The supervisor must adapt and be flexible to changing business priorities, shifting business resources as needed so priorities are met.

The Merchandising Supervisor will spend around 80% of their time in the field, monitoring merchandiser performance and actively engaging with Falcon Farms’ customers’ teams.

• Supervise and monitor an assigned geographic region at various Falcon Farms Customers’ points of sale.
• Responsible for evaluating merchandiser performance, assigning resources as required, covering merchandiser absences, auditing store displays, and maintaining a strong relationship with floral buyers.
• Prioritize daily routine based on business needs and short‑term requirements.
• Provide business‑related data to merchandisers to help them execute their functions better.
• Analyze region and store‑specific data to propose courses of action that improve business profitability.
• Responsible for route operational/sales activity, including ordering and distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.
• Ensure the proper upkeep and personal presentation of the merchandising team.
• Train and provide feedback to merchandisers on an ongoing basis.
• Liaise with Falcon Farms’ HR team to ensure staffing needs and compliance are met.
• Engage with customers’ store management teams to strengthen Falcon Farms’ representation.
• Cover merchandising routes as needed.

• Being bilingual (English & Spanish) is not required, but it is desirable.
• Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shift.
• Able to stand on an ongoing basis throughout each shift.
• Able to consistently work assigned schedule.
• Able to drive to stores, check product, and audit work done by merchandisers.
• Ability to read and follow merchandising schematics.
• Good communication skills.
• Self‑disciplined.
• Goal and detail oriented.
• Strong people skills.
• Flexible schedule – Able to work variable schedules especially during floral holidays.
• Strong self‑management skills – Ability to complete daily procedures and responsibilities without direct supervision.
• Ability to lead holiday merchandise teams during peak holiday seasons with set‑up and tear‑down process.

• Valid Driver License.
• High School Diploma, GED, or equivalent work experience.

• District Manager.

Salary: $45000 - $50000 per year