Business Development Representative

Ozarks Go
, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Ozarks provides to its employees: 100% paid medical/dental coverage for you and your dependents, and a 401(k) plan with employer match. We also provide paid time off, 9 paid holidays, disability benefits, life insurance and tuition reimbursement.

Job offers are contingent on passing a background check, proof of eligibility to work in the U.S., and passing a drug test. Ozarks does not accept medical marijuana cards because all our positions are considered safety sensitive.

EDUCATION:

High school diploma or equivalent is required. An associate or bachelor's degree in business, marketing, communications, or a related field is preferred.

EXPERIENCE:

One to two years of experience in sales, customer service, community outreach, account support, business development, or a related customer-facing role is preferred; telecommunications, broadband, utility, technology, outside-sales, commercial account, or property-management experience is beneficial.

JOB KNOWLEDGE &

SKILLS:

Must be able to learn Ozarks Go products, service areas, sales processes, and customer systems, with strong verbal and written communication, relationship-building, organization, follow-up, and time-management skills.

• Proactively identify, develop, and advance new residential and commercial growth opportunities throughout the Ozarks Go service area, with a focus on opportunities that contribute to overall revenue growth, customer acquisition, and market penetration.
• Develop and maintain productive relationships with property managers, leasing teams, builders, developers, business owners, existing customers, referral partners, community partners, and other key stakeholders to create opportunities, strengthen engagement, and support Ozarks Go's long-term growth.
• Identify and develop MDU, SFU, new-construction, developer, and other strategic growth opportunities for Ozarks Go. Work collaboratively with the Business Development Specialists or Manager of Business Development on opportunities involving access agreements, marketing-exclusive arrangements, bulk service, developer agreements, formal proposals, or other complex opportunities, while remaining actively involved in relationship development and ongoing market success.
• Develop and execute targeted customer-acquisition and market-growth strategies using available market and customer data to identify opportunities and increase customer penetration. Utilize targeted outreach, relationship development, community engagement, and other approved strategies to drive residential and commercial growth.
• Monitor growth, adoption, retention, and penetration within targeted markets and relationships, and adjust priorities and strategies based on results, customer response, available data, market conditions, and identified opportunities.
• Develop and advance commercial growth and sales opportunities through relationship development, market outreach, referrals, prospecting, customer engagement, and other approved strategies.
• Manage and support commercial relationships through proactive account contact, renewals, retention efforts, and identification of account growth or expansion opportunities. Work collaboratively with the Business Development Specialists or Manager of Business Development on larger, more complex, or agreement-based commercial opportunities.
• Build and maintain a qualified pipeline of residential and commercial growth opportunities, MDU and developer relationships, prospects, renewals, and account-development…