Security Officer

We are seeking a dedicated Security Officer to join our team. The ideal candidate will be responsible for the safety and security of residents, facility and service programs, staff and property. First responder along with nursing staff employee(s) to emergency incidents involving our residents.

Strong ability to communicate clearly and assertively with people from different backgrounds. Whether it’s addressing residents, visitors, employees, or stakeholders, clear and concise communication is essential for conveying instructions, explaining security procedures, or relaying necessary information.

• Demonstrates strong emergency response skills, can swiftly assess and respond to various types of emergencies—including medical incidents, fires, natural disasters, or security breaches. Ability to act decisively and efficiently is crucial in safeguarding lives and giving a timely response to critical situations.
• Strong ability to observe and maintain situational awareness is a must‑have skill for security officers. Developing keen observation skills involves being attentive to details, recognizing suspicious behavior, and identifying potential threats.
• Demonstrates ability to critically think, problem‑solve, make sound decisions and respond appropriately in emergencies.
• Ability to adapt to changing circumstances, make timely decisions, and mitigate security risks efficiently.
• Ability to resolve conflicts and de‑escalate stressful situations and avoid further escalation.
• Ability to operate monitoring systems such as video surveillance cameras, alarms, and control panels.
• Demonstrates exceptional customer service skills, fostering a positive environment and enhancing the overall experience. Demonstrates effective customer service skills when handling situations with empathy, professionalism, and courtesy, guaranteeing that all feel valued and respected.
• Demonstrates professionalism which includes qualities such as punctuality, maintaining a neat appearance, following proper protocols and procedures, honesty, integrity, adherence to policies and procedures, and respecting confidentiality.
• Provide assistance and guidance to employees and visitors as needed.

• High school diploma or equivalent.
• Previous experience in security or law enforcement preferred.
• Strong observational and problem‑solving skills.
• Ability to remain calm and act quickly in emergency situations.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Basic knowledge of security systems and procedures.
• Physical fitness and ability to stand or walk for extended periods.

The Security Officer will work both indoors and outdoors, often in varying weather conditions. The role may require standing for long periods and occasional lifting of equipment.