Airport Dispatch Center Supervisor

Airport Dispatch Center Supervisor

Under direct supervision, provides day-to-day coordination of all security matters. Implements programs and policies as established in the Transportation Security Administration (TSA) approved airport security program in accordance with 49

CFR 1500 and applicable security directives. Reviews electronic  and access control systems. Programs, monitors, and enters data in security access control system. Conducts audits and prepares summary reports for review by management and regulatory agencies. Establishes contact with federal, state, and local law enforcement agencies and pertinent security officials to establish partnership and for use in emergency response situations. Conducts security-related briefings, training sessions, and prepares PowerPoint presentations for employees, management officials, tenants, and contractors.

Coordinates with Department of Port Control employees and tenants in solving airport security-related issues. Provides supervision oversight and direction for assigned staff with required duties and responsibilities. Develops and monitors employee work plans. Counsels, coaches, and instructs employees and prepares performance evaluations. Performs other job-related duties as required.

Two years of college in Business, Public Administration, Criminal Justice, or closely related field from a four year accredited college or university required. One year of full-time paid direct responsibility for a security program at a commercial airport, government facility, military base, or similar-sized facility involving the safety and security of large numbers of the general public or personnel required. (Substitution: One year of experience in a related field will substitute for each year of college lacking.)

Valid State of Ohio Driver’s License required. Must obtain an Airport Security Coordinator certification as required by the TSA within six months of the date of hire. Must be able to lift and carry 30 pounds. Computer literacy with MS Office Suite and Internet Explorer is preferred. Must successfully complete a TSA fingerprint-based Criminal History Records Check (CHRC) and employment background check.

• Three years of increasingly responsible experience in communication and dispatch or related field including supervisory/lead work experience, or one year of full time paid direct responsibility for dispatching at a commercial airport, government facility, military base, or similar-sized facility involving the safety and security of large numbers of the public or personnel are required.
• Must obtain an Airport Certified Employee (ACE) Communications Specialist certification as required by the TSA within eighteen months of the date of hire through AAAE.
• NIMS and ICA certifications for Front Line Supervision tier and any assigned working groups must be completed within six months of employment and complete additional or refresher training as required.
• Must have a demonstrated ability to work in a diverse and inclusive environment that fosters non-discrimination.
• Must be computer proficient in the Microsoft Office Suite and various internet search engines. Experience using computer aided dispatch, phones, CCTV, handheld radios, and access control systems.
• A valid State of Ohio Driver’s License is required.
• Must successfully complete a Transportation Security Administration (TSA) 10-year fingerprint based Criminal History Records Check and employment background check and Security Threat Assessment.
• Must successfully pass a pre-employment physical and drug test.
• Must obtain Ground Vehicle Operator Non-Movement Credentialing within the first 30 days of employment and maintain these credentials for the duration of their employment.
• Must be able to lift and carry a minimum of thirty-five 35 pounds.
• Safety and security of large numbers of the public or personnel are required.
• In-depth knowledge of Federal Aviation Administration and TSA regulatory requirements pertain to safety and security operations and certification requirements.
• Highly motivated, self-starter with exceptional research, analytical, critical thinking, and collaborative and…