Traffic Clerk

Responsibilities

• Coordinate inbound and outbound shipments by scheduling carrier appointments and identifying/prioritizing freight based on customer while also communicating dock availability.
• Release and check in drivers, verify load documentation, and ensure compliance with dock and safety procedures.
• Maintain accurate shipment, trailer, and carrier data within transportation and warehouse management systems.
• Monitor shipment status and proactively communicate delays, exceptions, or changes to internal stakeholders.
• Prepare, review, and maintain transportation documentation including bills of lading, delivery receipts, packing slips with ASN, and carrier paperwork.
• Enter, update, and validate shipment information to ensure accuracy and traceability.
• Research and resolve discrepancies related to deliveries, quantities, or documentation in coordination with Receiving, Inventory Control, Quality, Buyers, vendors and Transportation teams.
• Process initial claims if needed based on the criteria demonstrated in written processes.
• Coordinate with carriers, buyers, and vendors regarding damaged freight to process accordingly. Evaluate the accountable source and route to the proper area with necessary documentation.
• Maintain organized records and ensure required backup documentation is completed and retained.
• Ensure freight gets from dock to stock with proper labels with accuracy to the intended destination while being accessible per customer orders. Track this process for any inefficiencies and document errors.
• Maintain a record for data entry based on items flagged for WIP (Work in Progress) to establish percentage of items vs. labor to help minimize freight otherwise not general stock upon receipt.
• Serve as a primary point of contact for carriers regarding scheduling, arrivals, and related matters.
• Communicate effectively with warehouse, receiving, inventory, and purchasing teams to align transportation activities with operational needs.
• Escalate service issues, delays, or recurring problems to supervision for resolution while also communicating when necessary with carriers and/or vendors.

While performing the duties of this job, the employee is regularly required to stand and reach with arms and hands.

Standing for 8 hours and frequent walking required.

The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.

On top of the responsibilities above, additional tasks include:

• Prepare, review, and maintain transportation documentation including bills of lading, delivery receipts, packing slips with ASN, and carrier paperwork.
• Enter, update, and validate shipment information to ensure accuracy and traceability.
• Research and resolve discrepancies related to deliveries, quantities, or documentation in coordination with Receiving, Inventory Control, Quality, Buyers, vendors and Transportation teams.
• Process initial claims if needed based on the criteria demonstrated in written processes.
• Coordinate with carriers, buyers, and vendors regarding damaged freight to process accordingly. Evaluate the accountable source and route to the proper area with necessary documentation.
• Maintain organized records and ensure required backup documentation is completed and retained.
• Ensure freight gets from dock to stock with proper labels with accuracy to the intended destination while being accessible per customer orders. Track this process for any inefficiencies and document errors.
• Maintain a record for data entry based on items flagged for WIP (Work in Progress) to establish percentage of items vs. labor to help minimize freight otherwise not general stock upon receipt.

• Serve as a primary point of contact for carriers regarding scheduling, arrivals, and related matters.
• Communicate effectively with warehouse, receiving, inventory, and purchasing teams to align transportation activities with operational needs.
• Escalate service issues, delays, or recurring problems to supervision for resolution while also communicating when…