Product Delivery Specialist

Job Details

Job Location:

Fayetteville, AR 72704

Salary Range: $14.00 - $18.00 Hourly

• Safely deliver vehicles to customers’ homes, workplaces, or other specified locations.
• Ensure that all vehicle features are explained and that the customer is comfortable with their new purchase.
• Perform quality checks on vehicles prior to delivery, ensuring that they meet dealership standards.

• Maintain a high level of professionalism and courtesy while interacting with customers.
• Answer any questions about the vehicle and assist in the setup of features like infotainment, connectivity, or navigation systems.
• Ensure a smooth and positive delivery experience, contributing to customer satisfaction and loyalty.

• Coordinate with the sales and inventory teams to ensure timely and accurate delivery schedules.
• Ensure that any necessary paperwork, such as title and registration documents, are completed and submitted.

• Complete and submit necessary paperwork and forms related to the delivery process.
• Report any vehicle damage, discrepancies, or issues to management immediately.
• Maintain accurate records of deliveries made, customer feedback, and other related activities.

• Assist in maintaining the dealership’s fleet of delivery vehicles in good working condition.
• Ensure all vehicles are clean, fueled, and ready for delivery before departing the dealership.

• Follow all traffic laws and company policies to ensure the safety of yourself, the vehicle, and others on the road.
• Ensure that deliveries comply with all applicable laws and regulations.
• Perform pre-delivery vehicle inspections and report any safety concerns.

• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to customer satisfaction.
• Ability to work independently and manage time effectively.
• Familiarity with basic vehicle functions and technology.
• Valid driver’s license with a clean driving record is required.

• Previous experience in a delivery or customer service role preferred, but not required.

• High school diploma or equivalent required.

• Ability to lift and carry up to 50 pounds, and to stand, walk, and drive for extended periods.

• Full-time position with potential for overtime.
• Must be able to work flexible hours, including weekends or holidays as required.
• Occasional travel required for vehicle deliveries.
• Will be working both indoors (dealership) and outdoors (on the road).