Event Manager

Summary

Located in the vibrant Atlanta Metro area, Trilith LIVE is designed to host concerts, rehearsals, live audience productions, conventions, corporate meetings, performing arts, trade shows, exhibitions, special events, and much more. Spanning 530,000 square feet, Trilith LIVE features a 2,200-seat theater, 50,000 square feet of sound stages, multi-purpose meeting rooms, support space, dressing rooms, green rooms, production offices, suites, wardrobe, audience holding areas, outdoor plaza areas, full-service catering and concessions, box office, and a 730-space parking deck.

Located in the vibrant Atlanta Metro area, Trilith LIVE is designed to host concerts, rehearsals, live audience productions, conventions, corporate meetings, performing arts, trade shows, exhibitions, special events, and much more. Spanning 530,000 square feet, Trilith LIVE features a 2,200-seat theater, 50,000 square feet of sound stages, multi-purpose meeting rooms, support space, dressing rooms, green rooms, production offices, suites, wardrobe, audience holding areas, outdoor plaza areas, full-service catering and concessions, box office, and a 730-space parking deck.

Trilith LIVE is seeking an experienced Event Manager to join our team. Reporting to the Director of Events, the Event Manager is responsible for coordinating and overseeing assigned events at Trilith LIVE including concerts, family shows, religious shows, seminars, corporate shows, and private events. This role involves assisting clients with planning, organizing, and executing events while ensuring a seamless guest experience.

The Event Manager will work closely with the Director of Events and internal departments and stakeholders to deliver high-quality, successful events that reflect the mission, vision, and values of Trilith LIVE.

• Keep the mission, vision, and values of Trilith LIVE at the forefront of decision-making and daily action; build strategic and collaborative relationships and interact with others in a way that builds confidence and trust; provide excellent customer service by taking action to accomplish objectives, maintain high levels of work and productivity by generating innovative solutions to work situations.
• Meet with and guide clients to plan and organize assigned events; interpret, explain, and implement contract provisions, facility rules, regulations, policies, and procedures.
• Coordinate event services, delivery methods, and operational procedures to support successful execution.
• Clearly communicate event requirements to internal departments for setup, breakdown, production, and support needs.
• Ensure that all areas of event execution deliver outstanding client and guest experiences.
• Supervise assigned event staff and vendors during events; provide direction, resolve issues, and maintain a positive, customer-focused environment.
• Conduct pre and post event building walks to ensure life safety guidelines and building readiness for highest level of guest experience, documenting damages & reporting to the appropriate departments for follow up and billing if necessary.
• Work with the Box Office with creating on-sale maps according to provided show build details and working through any production changes that impact seating.
• Assist with reviewing and maintaining accurate event documentation, timelines, and post-event reports.
• Serve as the primary day-to-day liaison with clients for assigned events, addressing requests and concerns promptly and professionally.
• Collaborate with contractors and service providers to ensure all event needs are met.
• Support event budgeting by assisting with cost estimates, tracking expenses, and ensuring accurate billing.
• Provide feedback and recommendations to improve…