Office Clerk

Job Description

Responsibilities:

• Communicate with customers, employees, and other individuals to answer questions, explain information, and address complaints.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Compute, record, and proofread data and other information, such as records or reports.
• Maintain and update filing, inventory, mailing, and database systems.
• Support incoming and outgoing mail processing and distribution.
• Assist with payroll record keeping and basic check sorting as assigned.

Required Skills &

Qualifications:

• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong verbal and written communication, customer service, and interpersonal skills.
• Ability to work independently, manage time, and handle multiple tasks.
• Ability to organize information and maintain confidentiality.
• Education:
  
  High school diploma or GED.
• Experience:
  
  2–4 years in administrative or customer service roles.

Preferred

Skills:

• Experience with Workday software.
• Familiarity with mailroom operations and inventory control.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.