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Automotive Service Advisor & Customer Care Specialist
Job in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listed on 2026-08-26
Listing for:
hendrick
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Mercedes-Benz of Durham is seeking an experienced service advisor to identify and document required maintenance and schedule service for customers. You will work closely with technicians to determine needed services and clearly explain estimates and options to clients.
The role emphasizes accurate communication, strong customer service, and adherence to safety and dealership standards, with a focus on delivering an exceptional car-owner experience.
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