Bilingual Customer Support Specialist
Job in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listed on 2026-08-28
Listing for:
First Bank (FBNC)
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
First Bank (FBNC) seeks a Customer Support Specialist-Bilingual to assist Spanish-speaking and English-speaking customers via phone, email, chat, and secure messages. You will aim for first-call resolution on retail banking inquiries and assist with Online Banking, Mobile Deposit, and Debit Card questions.
The role requires exceptional bilingual communication, confidentiality, and the ability to work in a fast-paced banking environment while providing service excellence to customers and branch
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