Bilingual Customer Support Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, Banking & Finance -
Language/Bilingual
Bilingual, Spanish Customer Service, Banking & Finance
First Bank (FBNC) seeks a Customer Support Specialist-Bilingual to assist Spanish-speaking and English-speaking customers via phone, email, chat, and secure messages. You will aim for first-call resolution on retail banking inquiries and assist with Online Banking, Mobile Deposit, and Debit Card questions.
The role requires exceptional bilingual communication, confidentiality, and the ability to work in a fast-paced banking environment while providing service excellence to customers and branch
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This posting is for the Bilingual Customer Support Specialist I role at First Bank (FBNC), based in Fayetteville, NC, United States.
We are looking to fill the Bilingual Customer Support Specialist I position at First Bank (FBNC) in Fayetteville, NC, United States.
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