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Academy Trng Coord

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: Walmart
Full Time position
Listed on 2026-02-10
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
Position: (USA) Academy Trng Coord

Position Summary... What you'll do...

Performs administrative and clerical support tasks by answering phone calls and forwarding as needed, providing information, and taking and recording messages; scheduling appointments; greeting persons entering facility and directing or escorting them to specific destinations; providing information or documents to others; using office equipment appropriately (for example, computer, facsimile machine); helping resolve training participant issues; organizing and scheduling participant travel arrangements;

and processing and preparing memos, correspondence, and other documents.

Completes work assignments and priorities in the Training Academy by appropriately using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; communicating information related to project status; identifying improvement opportunities and making recommendations; adapting to and learning from changes to procedures; and accepting and acting upon feedback.

Performs administrative support for the Training Academy by providing participants relevant information on company policies, procedures, and ethical standards while traveling to and operating within the Training Academy; and working with participants to ensure that scheduled travel arrangements comply with company guidelines. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities;

coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources;

monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Regularly assist and interact customers in a helpful and safe manner. Work together with fellow associates without discriminating, bullying, or engaging in physical altercations.

Work together with fellow associates without discriminating, bullying, or engaging in physical altercations. Act with integrity in and around, and with the safe handling of, valuable merchandise, cash, and the sensitive financial or personal information of customers. Respect the Individual:
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Respect the Individual:
Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual:
Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments. Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity:
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve our Customers and Members:
Delivers results while putting the customer first. Serve our Customers and Members:
Makes decisions based reliable information; balances short- and long-term…

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