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Senior Member Services Leader — Loans & Mentoring

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: State Employees' Credit Union
Full Time position
Listed on 2026-03-01
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
A financial institution in North Carolina is seeking a Senior Member Services Officer to play a crucial role in branch operations. The position involves resolving member issues, approving loans, and mentoring junior staff while ensuring compliance with all regulatory standards. Candidates should possess a high school diploma and significant financial experience, with additional education being advantageous. Strong problem-solving and communication skills are essential.

This role is pivotal in fostering member trust and maintaining service excellence.
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Position Requirements
10+ Years work experience
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