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Mortgage Production Associate

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: Cornerstone Capital Bank
Full Time position
Listed on 2026-07-01
Job specializations:
  • Finance & Banking
    Banking Operations, Mortgage Loan Originator / Advisor, Loan Servicing
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Loan officer assistant What you'll do:

  • Provide a warm welcome to Realtors and Clients
  • You will need to monitor and manage workflow to ensure timely closings
  • Maintain product knowledge and stay up-to-date on changes to market conditions
  • Comply with all applicable laws and regulations related to mortgage lending
  • Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
  • Request and follow up on required documentation from our clients
  • Disclose and submit loans to the Operations Department - lots of attention to detail
  • Perform basic income calculations
  • Provide extraordinary customer service to both internal and external customers
  • Meet goals regarding time frames - we always close our clients on time
  • Work within a database
  • Plan and set up lunch-ins, meetings, etc.
  • Market, service, and promote the Company's loan products
What you'll need to be successful:
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Strong computer and technology‑related skills
  • Must be extremely organized
  • Computer savvy and strong ability to pick up quickly on new systems
  • DU is a plus
  • Ability to follow up with multiple prospects daily
  • Strong organizational, problem‑solving, and analytical skills required
  • CRM/Salesforce experience and knowledge of working within a database are a plus
  • Professional demeanor
  • Self‑motivated
  • NMLS license (preferred)
Where you come in:

This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers. You will need to bring enthusiasm, attention to detail, and a servant's heart to this role.

What we offer:
  • Competitive salary
  • Medical
  • Dental
  • Vision
  • Accidental Death
  • Long‑Term Disability
  • Short‑Term Disability
  • FSA
  • HSA
  • 401K
  • Basic Life
  • Voluntary Life
  • Paid Parental Leave benefits
  • Opportunity for a performance‑based bonus based on position and department

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Position Requirements
10+ Years work experience
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