Mortgage Production Associate

We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.

• Provide a warm welcome to Realtors and Clients
• Monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up-to-date on market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from clients
• Disclose and submit loans to the Operations Department – attention to detail required
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames – always close clients on time
• Work within a database
• Plan and set up lunch‑ins, meetings, etc.
• Market, service, and promote the Company’s loan products

Success in this job relies on your time management skills, organization, and positive attitude.

• Strong written and verbal communication skills
• Strong computer and technology-related skills
• Extremely organized
• Computer savvy and ability to pick up new systems quickly
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem‑solving, and analytical skills
• CRM/Salesforce experience and knowledge of working within a database is a plus
• Self‑motivated

This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers. Bring enthusiasm, attention to detail, and a servant's heart.

We offer a competitive salary, medical, dental, vision, accidental death, long‑term disability, short‑term disability, FSA, HSA, 401(k), basic life, voluntary life, and paid parental leave benefits, with the opportunity for a performance‑based bonus based on position and department.

• NMLS

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.