Financial Aid Technician

Fayetteville Technical Community College is recruiting for a new member to join our Student Services Team and now accepting applications for a full-time Financial Aid Technician !

The Financial Aid Technician provides information and assistance to students and college personnel regarding financial aid requirements, and related information; to evaluate applicant files to determine financial aid eligibility; provide highly responsible administrative support to an Assistant Director of Financial Aid; to coordinate assigned activities with other college divisions, federal and state agencies, other institutions and various lenders; and perform other duties as assigned.

• NC State Health Plan
• NC State Retirement Plan
• Paid Holidays
• Educational Benefits
• Longevity

• Verify and analyze account information.
• Participate in the researching of complex problems and discrepancies in students' payment records.
• Interpret and explain College policies and procedures relating to financial aid.
• Respond to requests and inquiries from faculty, administrative staff, and student regarding account dispositions.
• Explain College policies and procedures related to assigned accounts.
• Maintain various accounting records and reports for the College’s financial aid program including grants, loans, and scholarships.
• Serve as a liaison between students, College personnel, other colleges, lenders, and guarantee agencies to meet the needs of all groups and resolve issues.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Prepare applicable financial aid reports related to assigned area of responsibility.
• Conduct account analysis and reconcile differences.
• Answer questions, advise, and coordinate with other departments and outlying locations regarding financial aid awards, activities, transactions, and related policies and procedures.