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Technical Support Engineer

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: Phase2 Technology
Full Time, Part Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    Systems Engineer, Cybersecurity
Salary/Wage Range or Industry Benchmark: 69400 - 158000 USD Yearly USD 69400.00 158000.00 YEAR
Job Description & How to Apply Below

Your growth matters to us - explore our career development opportunities.

BE EMPOWERED TO SUCCEED

Connect with others in our people-first culture and enhance our collective ingenuity.

SUPPORT YOUR WELLBEING

Learn how we’ll support you as you pursue a balanced, fulfilling life.

YOUR CANDIDATE JOURNEY

Discover what to expect during your journey as a candidate with us.

The Opportunity: As the client’s personnel, you’ll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units.

As a Technical Support Engineer, you will perform work that involves aiding and providing training to our nation’s most elite warfighters. You will be part of a technically versatile team of engineers, technicians, and operational experts responsible for providing robust operational training to military personnel. You’ll perform day‑to‑day operational checks for local air and ground simulation systems, as well as multiple outstation systems, and perform preventative maintenance tasks on simulators and associated systems.

You’ll support training in live, virtual, and constructive environments, and develop configuration management processes to ensure geographically separated systems are continuously updated to meet current training requirements. You’ll operate the virtual environment to facilitate large‑scale training exercises, identify and track deficiencies to improve system functionality, and build and install new simulators and networks.

Working on an Agile Scrum team, you will be expected to have daily communication. This role requires effective troubleshooters who are flexible with their day‑to‑day tasks. There are many growth opportunities and areas for innovation on simulation systems.

Join us. The world can’t wait.

You Have:

  • Experience working on complex networked distributed systems
  • Experience with Microsoft Windows and Linux operating systems
  • Experience supporting and collaborating with DoD operational personnel
  • Ability to troubleshoot and resolve issues with basic network and operating systems
  • Ability to create technical documentation
  • Ability to travel up to 50% of the time
  • TS/SCI clearance
  • Bachelor’s degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience in lieu of a degree
  • Security+ Certification

Nice If You Have:

  • Experience supporting distributed mission operations training
  • Experience with programming or scripting languages
  • Experience with WinTAK and ATAK
  • Experience with SATCOMs
  • Experience working with MPU5s
  • Knowledge of Image Generator (IG) and Constructive Force Generator (CFG) programs such as MACE and VRSG

Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. We offer health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance. Full‑time and part‑time employees working at least 20 hours a week are eligible for Booz Allen’s benefit programs.

Individuals not meeting that threshold are eligible for select offerings that do not include health benefits. Salary ranges from $69,400 to $158,000 (annualized USD). This posting will close within 90 days from posting date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model Our people‑first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non‑Discrimination

All qualified applicants will receive consideration for employment without regard to disability, protected veteran status or any other status protected by applicable federal, state, local, or international law.

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