Information Technology Services; Student Employment Pool

Position Title

Information Technology Services (ITS) Student Employment Pool

Bronco Tech

UG2015

Part Time

Yes

Multiple Vacancies

ITS

0402545

SHRA

Temporary

$13.00 per hour

TMP

The mission of Information Technology Services is to empower Fayetteville State University’s academic and administrative excellence through the strategic exploration, implementation, and support of technology—aligning all efforts with the University’s strategic goals and commitment to student success.

Join the Bronco Techs Team at Fayetteville State University! Are you a full-time FSU student who enjoys solving technical problems and helping others? If so, join the Bronco Techs and gain practical, hands‑on experience that will distinguish your resume and prepare you for a successful career after graduation.

Bronco Techs are vital members of the Technology Support Center within the Department of Information Technology Services. In this role, you’ll provide daily front‑line support to students, faculty, and staff across campus.

No previous IT experience is required—we provide comprehensive on‑the‑job training. All majors are welcome and encouraged to apply!

• Service Desk Technician:
  Support walk‑in clients by helping them connect to campus systems, install software, and troubleshoot common technical issues.
• Endpoint Technician:
  Provide on‑site support to faculty and staff, assisting with computer setups, software installations, and hardware troubleshooting.
• Lab Technician:
  Maintain campus printers, support users in the student computer labs, and deliver friendly, dependable customer service.

• Fayetteville State University Undergraduate Student enrolled full‑time
• Fayetteville State University Graduate Student enrolled in at least 9 credit hours

• Maximum Work Hours – Student workers are limited to 29 hours of work per week. If the student is on an F‑1 or J‑1 VISA – the student is limited to work a maximum of 20 hours per week while school is in session.
• Students may work Federal Work Study (FWS) position and student employment simultaneously – student’s total work hours for all jobs cannot exceed 29 hours of work per week during the school term.

• Knowledge of Windows/macOS operating systems.
• Knowledge of Office 365 software.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely; do not use the phrase “see resume.”

Please list at least three (3) professional references to include a current supervisor. References will only be contacted if you are selected for the position and with your permission.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.