IT Business Systems Analyst III

IT Business Systems Analyst III

Position Number: 500423

Location: ECU main campus, Greenville, NC

Salary Range: $81,434 - $101,000

• Serve as the primary functional and technical liaison between ECU functional offices (POSO, Payroll, Budget), UNC System stakeholders, and ITCS for the Ellucian Banner HR/Payroll system.
• Analyze business processes, configure and support Banner HR/Payroll, and work with functional users to ensure payroll accuracy and compliance with State of North Carolina and UNC System regulations.
• Lead complex business analysis and requirements gathering, independently identifying functional needs, risks, and improvement opportunities and translating them into clear specifications for Banner and related technical solutions.
• Assist with system configuration and maintenance of Banner HR and Payroll setup, including jobs, positions, earnings, deductions, labor distribution, and leave accruals.
• Provide daily production support, troubleshoot payroll errors, labor redistribution issues, job submissions, and interface problems, coordinating with ITCS technical teams, Finance systems, and Ellucian as needed.
• Create and maintain clear, accurate documentation for Banner-related technical processes, integrations, configurations, data flows, customizations, and operational procedures.
• Lead and support change management activities related to Banner HR/Payroll system enhancements, regulatory updates, and process improvements.
• Plan and support quality assurance (QA) and user acceptance testing (UAT) for Banner-related technical processes, including integrations, configurations, and system changes.
• Perform light programming and technical analysis, develop and maintain queries, scripts, and controlled data processes to support reporting, troubleshooting, and operational needs.

Bachelor’s degree and 4 years of relevant experience or an equivalent combination of education and experience. All degrees must be from accredited institutions.

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field.
• Strong functional knowledge of Banner HR/Payroll modules.
• Understanding of payroll processing, benefits, labor distribution, and year‑end processing.
• Proficiency in SQL and relational database concepts.
• Ability to translate business requirements into technical solutions.
• Strong analytical, problem‑solving, and troubleshooting skills.
• Effective written and verbal communication skills.
• Ability to manage competing priorities in a deadline‑driven environment.
• Experience testing and evaluating the impact of Banner upgrades and patches.
• Experience supporting system integrations and data interfaces.
• Demonstrated experience in testing, QA, and production support processes.
• Exposure to change management and user training in enterprise systems.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at  (Voice/TTY) or ADA-Coordinator.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.