Trainer​/Business Systems Analyst

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Strengthen the Present. Shape the Future.

• Recruitment Range: $70,000 - $117,500
• Openings: 3 Time-Limited positions ,  and  (Team Lead))
• Important Note:
  
  This is an Evergreen posting and position will remain posted for duration of need.
• These positions are funded through 6/30/2028.

Shape the future of NC’s budget systems. OSBM, as part of the Governor’s Office, is excited to announce the opportunity to join our team as a Trainer / Business Systems Analyst. This is an exciting opportunity to play a pivotal role in how NC’s budget information is managed, understood, and used across state government.

This posting will serve to fill 3 vacancies that are exempt from the NC Human Resources Act (EHRA), which means all three positions are time-limited and serve at the pleasure of the Governor.

These positions will support the implementation of the Budget System Replacement (BSR) initiative and will serve as dedicated trainers for the rollout of North Carolina’s modernized budgeting platform. The BSR solution replaces the State’s legacy Integrated Budget Information System (IBIS) and provides enhanced functionality, accuracy, and integration with key statewide administrative and financial systems, including the North Carolina Financial System (NCFS).

These resources will play a critical role in ensuring agencies successfully transition to the new system by developing and delivering high‑quality training for end users across the state.

• Develop comprehensive in‑person, virtual instructor‑led, and self‑paced eLearning training for all phases of the BSR implementation.
• Analyze BSR system functionality to understand workflows, business rules, and new system behavior (e.g., Base Budget, Federal Funds, Budget Revisions) and translate these into clear, accessible training materials.
• Create engaging course content using Articulate Storyline or similar eLearning development tools.
• Collaborate closely with other Trainers, Business Teams, Agile Teams, and Development Teams to validate system processes and ensure training accuracy.
• Develop user‑friendly documentation, job aids, facilitator guides, and multimedia instructional content.
• Conduct pilot trainings, gather feedback, and refine materials to ensure clarity and effectiveness for statewide audiences.
• Deliver classroom and virtual training to employees who administer budgeting processes across state agencies.
• Update and maintain training assets throughout the phased rollout of the BSR solution, ensuring alignment with system changes and enhancements.
• Provide subject‑matter clarity during training sessions and assist learners in understanding how new processes improve efficiency, reporting, and workflow stability.

If you possess any of the following skills or qualifications, please include them in your application:

• Experience designing and delivering training for enterprise software implementations, including in person, virtual instructor led, and self‑paced eLearning formats.
• Proficiency with Articulate Storyline or similar eLearning development tools to create professional, interactive course content.
• Understanding of business systems, workflow logic, and software functionality, particularly in environments involving financial, budgeting, or operational processes.
• Strong verbal and written communication skills, including the ability…