Consultant, Digital Product Analyst; Digital Member Hub

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

As a Consultant, you’ll collaborate and coordinate efforts across multiple agile teams and across several lines of business responsible for creating digital products and solutions that are practical and usable. We’ll count on you to ensure priorities and project goals are achieved.

• Conduct detailed customer and company product impact analysis across a variety of digital products and competitor sets, and provide recommendations based on analysis and insights.
• Plan and coordinate usability research, analyze results with the Digital Product Manager/Owner, and partner with User Experience to create prototypes and conduct user testing.
• Conduct competitive analysis on customer digital product landscapes and business segment specific competitors across multiple lines of business, presenting findings and recommendations to Product Managers.
• Perform current state business landscape analysis, including people, process, technology assessments, and future state analysis, and provide recommendations to the Product Manager or agile team.
• Keep up on the latest digital trends as well as customer needs and behaviors.
• Act as a source of expertise for direction, mentoring and guidance for less experienced Product Analysts.

May perform other responsibilities as assigned.

Reports to Director, Digital Product Management. This is an individual‑contributor role.

Education: Undergraduate studies in business administration, digital marketing, human‑computer interaction, user experience, computer science, or related subject area.

License/Certification/Designation: Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications are a plus.

Experience: Typically, eight or more years of demonstrated experience delivering customer‑facing digital solutions, internet sales, website or web application development and/or research. Experience with agile delivery methodologies and product management/owner principles is required. Project management in an internet sales environment is required.

Knowledge, Abilities and

Skills:

Knowledge of insurance and investment securities products and services preferred. Understanding of agile planning practices and user experience knowledge a plus. Proven knowledge of internet technologies and website management. Strong verbal and written communication skills, ability to analyze qualitative and quantitative information, summarize findings, develop recommendations that influence strategic vision and multi‑year roadmap, and present to all levels of leadership.

Ability to work independently and manage large, complex tasks that cross several subject areas.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above require approval by the hiring manager’s leader and Human Resources Business Partner.

Regularly and consistently demonstrates Nationwide Values.

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

• Medical/dental/vision coverage
• Life insurance
• Short and long term disability coverage
• Paid time off (minimum 18 days per year prorated quarterly based on hire date)
• Nine paid holidays
• Lifetime paid time off (8 hours)
• Unity Day paid time off (8 hours)
• 401(k) with company match
• Company‑paid pension plan
• Business casual attire

To learn more about the benefits we offer, .

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.