Business Analyst - Medicaid Claims - Hybrid

Be part of a team that unleashes the power of leading‑edge technologies to help improve the health and well‑being of those most vulnerable in our country and communities.

As a Business Analyst – Medicaid Claims – Hybrid at Gainwell, you will use technology to help clients improve the health and well‑being of the communities they serve. This client‑facing role with the State of Florida requires strong verbal and written communication skills and a passion for solving complex healthcare challenges. You must be able to work independently, manage responsibilities effectively, and meet deadlines with minimal supervision.

• Support business analyst team activities on IT projects and contribute to a collaborative team environment.
• Work with the Business Analyst Advisor and clients to develop business specifications at the start of technical projects.
• Analyze, plan, design, and document business processes, and recommend improvements aligned with client technology goals.
• Verify requirements by creating, executing, and validating test results.
• Use analytical and database tools such as Excel or SQL to support testing and system changes.

• Three or more years of Business Analyst experience translating technical requirements into actionable outcomes; includes Medicaid Claims experience.
• Understanding of programming concepts such as configuration, development, and batch processing.
• Advanced proficiency in Microsoft Excel and other analytical tools.
• Strong client communication skills with the ability to translate needs into actionable objectives.
• Strong analytical and business process improvement skills.
• Effective written, verbal, and presentation skills for both technical and business audiences.
• A collaborative team player who can influence others and clearly communicate technical concepts.

• SQL knowledge (preferred).
• Medicaid Management Information Systems (preferred).
• Medicaid claims experience (required).
• Testing and requirements gathering (required).
• Excellent verbal and written communication skills (required).
• Client‑facing experience (required).
• Strong attention to detail and ability to learn quickly.

• Must be within commuting distance of Tallahassee, Florida.
• Hybrid schedule requiring onsite work 1–2 days per week.
• Video cameras must be used during all interviews.

Position type:
Full‑time, salaried. Salary range: $55,600.00 - $79,400.00 per year. The base pay offered may vary based on geographic region, internal equity, and job‑related knowledge, skills, and experience.

Benefits include a generous, flexible vacation policy, 401(k) employer match, comprehensive health benefits, and educational assistance. Leadership and technical development academies are available to build your skills and capabilities.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing, and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.