Epic EHR Helpdesk Lead — Clinical IT Support
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
STI in the United States (North Carolina) seeks an experienced Epic Support Lead to serve as the highest escalation point for complex Epic incidents, triage issues, and coordination with application analysts and vendors.
You will lead a helpdesk team, monitor Service Now queues, drive go‑lives and upgrades, develop technical docs, and mentor staff to uphold service standards and patient‑care workflows.
This posting is for the Epic EHR Helpdesk Lead — Clinical IT Support role at STI, based in NC, United States.
This is a genuine opening to take on the Epic EHR Helpdesk Lead — Clinical IT Support role at STI.
As a Epic EHR Helpdesk Lead — Clinical IT Support, you will play an important part at STI in NC, United States.
We invite applications for the Epic EHR Helpdesk Lead — Clinical IT Support position located in NC, United States.
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