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Multi-Site Maintenance Supervisor

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: Hawthorne Residential Partners
Full Time position
Listed on 2026-01-12
Job specializations:
  • Maintenance/Cleaning
    Maintenance Manager
  • Management
    Maintenance Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Multi‑Site Maintenance Supervisor role at Hawthorne Residential Partners
. At Hawthorne we’re looking for dependable, motivated and hands‑on maintenance professionals who take pride in creating clean, well‑maintained and welcoming communities. We offer more than just a job; we offer a path to grow your skills, learn new trades and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.

Maintenance Supervisor – Job Overview
Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Supervisor you monitor your team's budget, manage inventory, delegate work orders effectively, ensure that all apartments are ready for new residents, enforce compliance standards, and provide training and development opportunities for your team members.

Education, Experience, and License Qualifications
  • Education
    :
    High School or GED equivalent
  • Experience
    :
    Minimum of 3 years in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred
  • Licenses & Certifications
    :
    • Valid Driver's License
    • EPA certification
    • CPO Certification
      * highly preferred
    (Some states may require this)
Job Functions
  • Lead, schedule, and supervise daily work of the maintenance team, ensuring high performance and accountability
  • Foster a team culture rooted in excellence, integrity, and the Live It values of kindness, connection, and service
  • Supervise vendor partners; ensure work is completed timely, safely, and to company standards
  • Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful project execution
  • Proactively identify and resolve service needs throughout the community
  • Maintain and execute quarterly preventive maintenance programs
  • Ensure HVAC, plumbing, electrical, and other systems function optimally through hands‑on repair and oversight
  • Oversee unit turn scheduling; ensure homes are move‑in ready and meet Hawthorne quality standards
  • Personally inspect vacant units to confirm cleanliness, functionality and presentation prior to move‑in
  • Implement and maintain a preventive maintenance plan for all buildings and equipment
  • Ensure grounds, amenities and common areas are clean, safe and beautifully maintained
  • Support curb appeal and welcoming environment through daily attention to community appearance
  • Conduct on‑call emergency service rotation as scheduled
  • Respond to service requests in a timely, thorough, and professional manner
  • Follow safety guidelines in accordance with OSHA and company policy and standards
What Makes Someone SOAR in This Role?
  • People Service & Customer‑Focused:
    Daily commitment to providing excellent service by embracing our Live It culture of kindness, community, and connection
  • Accountable:
    Delivers results with integrity and clear communication
  • Vendor Management:
    Fosters and maintains strong vendor relationships to ensure that Make‑Ready apartments are completed on schedule
  • Highly Organized:
    Maintains a professional working environment and successfully balances multiple tasks and priorities
  • Reliable: A steady and dependable presence for the community and team
  • Hands‑On Expertise:
    Confidently tackles technical issues when needed and ensures all repairs meet company standards
  • Leadership:
    Brings technical expertise and problem‑solving to the forefront while mentoring and guiding others

Work Schedule & Availability
Maintenance Supervisors work Monday through Friday, 8:00 AM–5:00 PM. This role requires participation in an on‑call rotation for after‑hours emergencies and occasional support for resident events as needed.

Hawthorne’s Total Rewards Package – Compensation and Benefits

  • Maintenance Supervisors are eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation

Professional Benefits
Our Career Path Program is available to all employees. We want to see you succeed and grow with us‑education reimbursement program to grow your skills in maintenance

Personal Benefits

  • Free dental insurance
  • Comprehensive and affordable plans for medical and vision coverage
  • Health and wellness incentives
  • 401(k) retirement match program
  • Paid time off including your birthday
  • Paid sick time off
  • Pet insurance plans
  • Paid maternity, paternity, and adoption leave options
  • Telehealth – access to doctors 24/7/365
  • Company paid life insurance
  • Retirement planning

Hawthorne is an equal opportunity employer.

Referrals increase your chances of interviewing at Hawthorne Residential Partners by 2x.

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