Cake Decorator
Listed on 2026-02-20
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
What you’ll do- Be a Team Member:
Collaborates with cross functional teams and helps educate other associates on tools, tasks and resources. Communicates and develops interpersonal skills for providing customer service, being flexible to the needs of the business, maintaining in-stock levels and controlling shrinkage. - Be an Expert:
Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs following recipe measurement instructions. Works with a variety of products for example decorating bags, tips, nozzles to create decorative flowers and lettering on bakery items. Ensures adherence to food safety standards, sanitation guidelines, cold-chain compliance and inventory management and demonstrates understanding of product and layout execution. - Be a Techie:
Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement. Utilizes handheld technology to make immediate business decisions related to production, merchandise ordering, training and product quality with the member in mind, adapting to new tools and encouraging others to use them. - Be an Owner:
Drives the performance of the bakery area ensuring quality and date-control standards, eliminating waste, preparing for seasonal events that impact the bakery volume (e.g., holidays, graduations, family events). Identifies member needs, assists members with purchasing decisions and resolves member issues and concerns. - Be a Talent Ambassador:
Serves as a brand advocate by valuing the member experience in Bakery and modeling high-quality service and products. Interacts with associates to understand roadblocks, assists in training, develops influencing and inspiring them towards a respectful, supportive and team-oriented style.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners. Identifies priorities, deadlines and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities; adapts to and learns from change, difficulties and feedback.
Respect the Individual:
Embraces differences in people, cultures, ideas and experiences creating a workplace where associates feel seen, supported and connected through a culture of belonging.
Respect the Individual:
Works as a team building strong and trusting relationships, communicating with impact, energy and positivity to motivate and influence.
Respect the Individual:
Strengthens the team by helping develop and mentor others, recognizes contributions and accomplishments.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act with Integrity:
Acts in a self-less manner and is consistently humble, self-aware, honest, fair and transparent.
Serve our Customers and Members:
Delivers results while putting the customer first.
Serve our Customers and Members:
Makes decisions based on reliable information, balances short- and long-term priorities and considers how one’s work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence:
Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
Strive for Excellence:
Drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
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