Account Manager

Company Description

At DEX Imaging, we are dedicated to ensuring our customers' document imaging equipment and workflow processes are reliable and effortless. We prioritize respect for people, valuing both our customers and employees, known as DEXPERTs, for their expertise and contributions. Innovation drives us, allowing us to stay competitive and provide cutting-edge document imaging solutions. Our suite of services includes world-class equipment, integrated document management, expert technical support, flexible financing, and competitive pricing, all offered seamlessly within one company.

Join us in delivering exceptional service and innovation to our customers.

This is a full-time on-site role for an Account Manager, located in Fayetteville, NC. The Account Manager will be responsible for building and maintaining relationships with clients, identifying their needs, and providing tailored solutions that align with DEX Imaging’s offerings. Daily responsibilities include managing accounts, addressing customer inquiries, preparing sales proposals, negotiating contracts, following-up with clients for feedback, and collaborating with internal teams to ensure client satisfaction and growth.

• Strong interpersonal, communication, and relationship-building skills
• Sales, account management, and client needs analysis experience
• Problem-solving, negotiation, and conflict resolution abilities
• Proficiency in using CRM software and other sales support tools
• Highly organized with the ability to multitask and meet deadlines
• Prior experience in document imaging, office equipment, or related B2B industries is an advantage
• Bachelor’s degree in Business, Marketing, or related field preferred
• Self-motivated with a proactive approach to achieving targets and maintaining client relationships