2nd Shift Security Guard

Agency Dept of Natural and Cultural Resources Division Zoological  Park Job Classification Title Security Guard (S)
Position NumberGradeNC
01

About UsThe North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program.

The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit (Use the "Apply for this Job" box below). We encourage you to apply to become a part of our team!

Description of Work The North Carolina Zoo seeks an experienced Security Guard for its second shift Security team. This position provides after-hours safety and security, including emergency response for Zoo life-support systems. The schedule is rotational, covering the second shift from 4:00pm to Midnight, including weekends and some holidays, with a 10% shift premium pay. This position reports to the Second Shift Supervisor, Emergency Operations Manager indirectly, and is designated essential/mandatory personnel.

Key Responsibilities:

Operate Zoo-wide communication systems, including radio dispatch, phone lines, alarm panels, key access, and video surveillance.

Control access to the 2,800 acre site and identify unusual, suspicious, or hazardous situations, taking appropriate action.

Patrol interior and exterior facilities to protect buildings, grounds, guests, staff, exhibits, and collections from fire, theft, damage, and other hazards.

Recognize, respond to, and assist in emergencies following NIMS and NC Zoo policies, contacting appropriate personnel or emergency services as needed.

Monitor life safety systems, respond to alarms, and perform basic mechanical troubleshooting on equipment.

Interact with guests during closing procedures, overnight camps, and after hours events, enforcing policies diplomatically.

Maintain accurate records and prepare written reports as required.

Knowledge

Skills and Abilities

/Management Preferences

Please note:

Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $31,200 - $38,370

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

Demonstrated experience in safety and security practices and emergency handling in large public facilities

Demonstrated experience with security equipment maintenance and repair processes

Proven knowledge of emergency and non-emergency protocols for contacting staff and outside agencies after hours (Continuity of Operations Plan – COOP)
Knowledge of Incident Command structure and the ability to function as Incident Commander until relieved

Position/Physical Requirements

Work schedule:

Second

Shift: 4:00 pm to 12:00 am, with a rotating schedule that includes weekends and holidays

This position is designated as Essential/Mandatory and is required to work adverse weather events and may be called to work special events.

Must be able to work a rotating schedule that involves working weekends, holidays and after…