Security Officer; Part-time Nights

Position: Security Officer (Part-time, Saturday & Sunday, 9:00pm -7:30am Nights)
Education Level High School Diploma or GEDOur mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education is a community-owned, locally governed, non-profit health care system located in in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the for five consecutive years by U.S. News & World Report.

We employ 3,200+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the;;;; and.
* Protect everyone on the hospital grounds from physical threats, violence, and other harm.
* Monitor entrances and exits to prevent unauthorized access and screen visitors.
* Conduct regular patrols to identify suspicious activity and monitor security camera feeds to detect potential issues before they escalate.
* Respond promptly to codes, alarms, incidents, and emergencies, such as fires, medical crises, or active shooter situations, and coordinate with other emergency services as necessary.
* Use verbal de-escalation techniques and problem-solving skills to manage tense situations with agitated or aggressive patients, visitors, or staff.
* Safeguard hospital equipment, supplies, property, and confidential information from theft and vandalism.
* Assist patients, visitors, and staff by providing escorts, especially after hours or for vulnerable individuals.
* Ensure compliance with hospital policies and regulations related to security and safety.
* Document all security incidents, findings, and actions taken in detailed reports for management and potential future investigations.
* Maintain effective working relationships with internal and external clients.
* Promptly respond to codes, alarms, and incidents and complete thorough investigation, including leadership when necessary
* Assist various outside entities such as funeral homes, and all emergency services organizations
* De-escalate situations that arise and maintain and calm and orderly environment
** Education**:
High school diploma or GED, required.
** Experience**:
Minimum 1 year experience in a security officer role, preferred.
* Ability to notice anything out of the ordinary, such as unauthorized vehicles, people in restricted areas, or malfunctioning equipment.
* Serve as a visible and courteous representative of the hospital, assisting visitors, and addressing safety concerns professionally.
* Effectively communicate with hospital staff, patients, visitors, and law enforcement officials, often using radio systems.
* Ability to de-escalate tense situations and mediate disputes effectively.
* Capability to perform tasks such as patrolling on foot for extended periods, lifting, bending, and potentially restraining individuals.
* Maintain focus to observe the environment, detect threats, and accurately document incidents.
* Manage emotions during stressful and high-pressure situations.
** Work Environment**:
This position will spend approximately 80% of the time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs and 20% of the time sitting while performing work in the security office environment. This position will serve a culturally and linguistically diverse patient population. This position will be exposed to communicable disease and bodily fluids.