Lead home service technician; handyman

Position Summary

The Lead Home Service Technician (handyman) is responsible for performing and overseeing residential maintenance, repair, and improvement services while ensuring high-quality workmanship and excellent customer service. This role leads job sites, mentors technicians, and ensures projects are completed safely, efficiently, and according to company standards.

• Perform a wide range of residential repair, maintenance, and improvement services including carpentry, drywall repair, painting, minor plumbing, and basic electrical work.
• Lead and supervise technicians on job sites to ensure work is completed correctly and on schedule.
• Communicate with customers to assess service needs, explain repairs, and provide updates on project progress.
• Ensure all work meets company quality standards, safety guidelines, and local building codes.
• Maintain tools, equipment, and service vehicles in safe and working condition.
• Document completed work, materials used, and time spent on each project.
• Assist with estimating repair costs and identifying additional service opportunities when appropriate.
• Respond to service calls and troubleshoot problems efficiently.
• Experience in kitchen & bathroom renovations.
• Grab bar installations.

• 3–5 years of experience in handyman services, home maintenance, construction, or related field.
• Strong knowledge of residential repairs including carpentry, drywall, painting, minor plumbing, and electrical work.
• Proven leadership or supervisory experience preferred.

• Experience managing multiple service jobs in a day.
• Experience using work order or service management software.
• May require climbing ladders, lifting materials, and working in various weather conditions.