SSVF Carolinas - Co-Team Lead - Fayetteville

Job Title:

Co-Team Lead

Group:
Programs

Department:
Supportive Services for Veteran Families (SSVF)

Region: NC

Location:

NC region

Classification:
Non-Exempt

Status:
Full Time

Reports to:

Team Lead or Assistant Director

Supervises: N/A

Travel Requirement:
Telework Capacity and travel in the Carolinas region as needed.

Effectively provides day-to-day management for SSVF staff. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services. Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community.

• Hold a case load for SSVF Program
• Provide day‑today operational activities, including maintaining and keeping track of SSVF documents.
• Provides team leadership for the SSVF program
• Provide back‑up support for SSVF case management teams and act as an additional resource for Case Managers
• Coordinate client outreach and recruitment efforts for SSVF
• Designates incoming cases for intake to Case Management Team
• Develops inter‑agency relationships to enhance the referral processes
• Review client files and provide guidance and direction to case managers
• Resolve client issues raised by Case Managers
• Conduct weekly SSVF team meetings
• Monitors case managers to assure all available services are provided to each veteran household on a regular basis, determining quality and effectiveness of services provided
• Review and approval check request
• Serve as liaison with local landlords and dealing with landlord/tenant issues; develop and administer a mediation program and responsible for providing assistance and support in serving client needs
• Coordinate and maintain good landlord/tenant relations
• Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one‑on‑one engagement, and education on available housing resources
• Assists with the development of planning, evaluation and implementation of procedures in support of the SSVF program
• Maintains records and prepares forms, reports and correspondence related to the federal grant funded SSVF program
• Attends and participates in public meetings and presentations to explain the SSVF program
• Facilitates and encourages the exchange of information with local, county, and regional agencies
• Facilitates the coordination of services with community partners, as assigned
• Maintains and updates knowledge through conferences, seminars and in‑service trainings as determined in consultation with Department leadership
• Plans and conducts training programs, as assigned
• Analyzes and evaluates data, prepares reports and makes specific recommendations concerning the SSVF program
• Provide quarterly summaries and documentation report as required by SSVF grant
• Complete monthly report cover sheet and repository upload as required by SSVF
• Coordinate outreach efforts for the SSVF Program including but not limited to establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low‑income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers
• Screen potential program participants for program eligibility using VA‑approved forms and follow up with applicable agencies to verify participant information and income status when needed
• Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan
• Provide service coordination between the program and community partners, for persons served and their families/supporters
• Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow‑up plans
• Provide or arrange for housing support and…