V105 - Legal Assistant | Legal Support Coordinator & Intake Assistant

We are seeking a dedicated and detail-oriented Legal Assistant to join Job Duck and support a dynamic legal team in delivering exceptional client service. In this role, you will be a key point of contact for clients, helping guide them through important processes with empathy, professionalism, and clarity. You will play a vital role in maintaining organized workflows, ensuring timely communication, and supporting case progression through administrative and legal tasks.

The ideal candidate thrives in a fast-paced environment, communicates with warmth and confidence, and takes initiative to complete tasks independently while collaborating effectively with a team. This is an excellent opportunity for someone who is personable, proactive, and passionate about helping others feel supported during critical moments.

Monthly Compensation: 1,150 to 1,220 USD

• File auto insurance and health insurance claims
• Maintain calendars, schedule appointments, and manage administrative tasks
• Draft, proofread, and send legal documents and correspondence
• Support case preparation and ensure documentation is properly organized
• Forward attorneys’ emails and faxes to paralegals
• Obtain key documentation such as police reports, insurance policies, and settlement paperwork
• Assist in guiding clients through contract processe
• Perform legal background checks and conflict checks
• Screen, direct, and prioritize incoming calls and emails for attorneys and paralegals
• Communicate with clients and providers via phone and email

• Timezone: EST (Eastern Standard Time)
• Schedule:
  
  Monday to Friday, 9:00 AM to 6:00 PM
• Experience supporting legal teams or administrative functions preferred
• Strong written and verbal communication skills in English
• Ability to manage multiple priorities and meet deadlines
• Comfortable handling client-facing interactions with professionalism and care

• CRM:
  Lead Duckit
• VoIP: APAD
• Internal Communication:
  Microsoft Teams
• Email and Calendar:
  Microsoft Outlook

• Strong interpersonal and communication skills
• High level of empathy, patience, and emotional intelligence
• Detail-oriented with strong organizational skills
• Ability to prioritize tasks and manage time effectively
• Proactive mindset with the ability to take initiative
• Ability to work independently and as part of a team
• Professional and personable demeanor with a non-robotic communication style
• Strong problem-solving skills and adaptability
• Ability to build trust and rapport with clients

Work Shift:

9:00 AM - 6:00 PM [EST][EDT] (United States of America).

Languages:

English, Spanish.