Administrative Assistant ; AA- South Bend

Description

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Job Title: Administrative Assistant 1 (AA1)

Location: 307 Robert Bush Dr. E, South Bend, WA 98586 (This position is stationed in South Bend; infrequent travel to other offices is required.)

Closes: Thursday, July 2nd, 2026

Salary: $41,940 - $55,836 annually (salary listed does not include the 2% general wage increase effective July 1, 2026).

We’re looking for an Administrative Assistant 1 (AA1) to join our clerical team and provide administrative support to Social Service Specialists, supervisors, and community partners. The incumbent will have the unique opportunity to be part of the local South Bend office as well as a larger team of Administrative Assistants serving Grays Harbor, Pacific, and Wahkiakum counties. Our ideal candidate will plan independently and initiate action to ensure work and office goals are met.

If you like developing new work methods and solving problems, we encourage you to apply.

This position contributes to the Department of Children, Youth, and Families’ (DCYF) mission to protect children and strengthen families, so they flourish by providing administrative and technical support to Social Service Specialists, supervisors, community partners, and members of the public who visit the office.

In this role, you will perform a variety of routine administrative duties, clerical projects, and recurring tasks in a fast‑paced, high‑stress, and detail‑oriented environment. Success in this position requires the ability to multitask, prioritize competing responsibilities, meet deadlines, and provide coverage for other positions within the unit, as needed.

Some of what you'll do:

• Answer a multi‑line phone system in a fast‑paced environment.
• Greet clients, providers, staff, and members of the public.
• Act as a liaison between clients and Social Service Specialists.
• Screen calls and visitors and provide information to internal and external customers.
• Timely distribute communications and documents.
• Maintain office procedures, priorities, deadlines, and coordinate daily office operations.
• Perform complex word processing tasks and create, edit, and review correspondence.
• Coordinate and assist Social Service Specialists and office staff.
• Maintain court calendars and prepare court‑related documents.
• Prepare files for uploading to the document management system.
• Upload court orders and file court documents online and in person, as required.
• Process background checks, disclosure and discovery requests, and requests for birth certificates and Social Security numbers.
• Maintain filing systems, databases, multiple tracking logs, electronic files, and computer programs, including data entry into department databases and Excel.
• Troubleshoot standard office equipment, including multi‑function devices, copiers, scanners, fax machines, and postage equipment.
• Maintain vehicle schedules and mileage logs.
• Perform vehicle fleet management, including driving vehicles for service and cleaning.
• Keep inventory of office and client resources.
• Provide backup support to Administrative Assistants in neighboring offices, as needed.

High school diploma (or GED) AND one (1) year of office experience requiring keyboarding or typing.

OR

Equivalent combination of education and experience totaling one (1) year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

• Demonstrated strong knowledge of Microsoft Office products, including Word, Excel (multi‑level spreadsheet creation experience), Adobe, and general computer and keyboarding skills.
• Demonstrated knowledge of general office procedures, processes, and the ability to prioritize and manage multiple assignments in a fast‑paced environment.
• Previous experience drafting, editing, proofreading, and sending electronic correspondence, memos, and other written documents.
• Previous…